Contacting the practice and accessing our services

Opening Hours

Our phone lines are open from 8.30am until 6.30pm, Mondays to Fridays by calling 0207 428 5700. We are closed on weekends and bank holidays. You can access help out of hours by calling NHS 111.

Accessing care

During opening hours, you can access urgent care from our team of triage doctors by calling reception between 8.00am – 10.30am and 2.00pm – 4.00pm.

Routine appointments can be booked online via Patient Access or using the NHS App and new slots are released every day from 10.30am. You can of course call reception to book an appointment. Please call after 10.30am.

You can also consult online with a doctor or raise a request for our pharmacists or admin team here. We aim to respond in one working day.

Visiting the practice

  • You can access the practice from Leighton Road and Peckwater Street as usual.
  • All patients are asked to bring a mask and to respect social distancing to protect staff and other patients.
  • Our public toilets are open but please go to the loo before you come to avoid unnecessary risk of infection to yourself and others. We provide antibacterial supplies and will ask you to clean surfaces before and after use.


Please only email the practice if a clinician has asked you to do so. For example, if you need to share information with a particular doctor, please book an appointent with them so they have time allocated to deal with your issue. If the matter does not require an examination or referral and can be dealt with by any doctor or another member of staff, please submit an online consultation here.


The Caversham Group Practice,
4 Peckwater Street,

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Contact Information For Hospitals

Switchboard Transport
University College Hospital 0845 155 5000 0203 456 7010
Royal Free Hospital 0207 794 0500 Ask at Switchboard
Whittington Hospital 0207 272 3070 0207 288 3550/3052
Moorfields Hospital 0207 255 3411 0207 566 2208/2209