The NHS wants to give people better ways to see their personal health information online. We know that people want to be able to access their health records. It can help you see test results faster and lets you read and review notes from your appointments in your own time. The Caversham Group practice is giving all patients over the age of 16 full access to their future records, this does not change for people who can already access this feature.
You can access your records via the NHS App or NHS website. If you do not want an online account, you are still able to access your health records by requesting this information through reception.
You will be able to see your medical notes, test results and letters that are saved on your records. This only applies to records from The Caversham Group Practice although you may have access to correspondence that has been copied into the practice. You will only be able to see information from 1st November 2023.
Results will be made available after review by a clinician. We do not typically contact patients to review normal results but a clinician my contact you if further discussion is needed. Very rarely your doctor (GP) may also talk to you before your full records access is given. There might be some sensitive information on your record so you should make an appointment and talk to your doctor if you have any concerns.
The NHS App, website and other online services are all very secure, so no one is able to access your information except you. You’ll need to make sure you protect your login details. Don’t share your password with anyone as they will then have access to your personal information.
If you do not want to see your health record, or if you would like more information about these changes, please speak to our reception staff.
Frequently Asked Questions
How do I set up access?
You can access your records via the NHS App or NHS website. If you do not want an online account, you are still able to access your health records by requesting this information through reception.
Can patients opt out?
Yes, patients can decline online access by informing us. You can also opt out if you are concerned that someone else may be able to access and see your records.
Will newly registered patients automatically have access?
Newly registered patients will only have access from the date they joined The Caversham Group Practice. If they want access to their previous notes we can change the date of access if agreed by the GP.
Can my records be changed if I don’t agree with what is in my notes?
Where there is an error in the notes that affects your clinical care (e.g. an incorrect diagnosis) patients can ask for a review by completing an online consultation. This may result in a change of an addendum.
Where errors are minor (e.g. duration of an illness) that has no impact on future care, we will not be able to make the change. This is to avoid the burden of extra admin affecting patient care.
If I already have access to my online records, will I be affected?
No.
Will I see my historical data automatically?
No, this is an automatic switch on for future data only. You can request to see historical data in the same way as before, by submitting a request to your GP.
What will I be able to see?
- Allergies – All
- Medication – All
- Lab results – From 01/11/2023
- Documents – From 01/11/2023
- Immunisations – From 01/11/2023
- Problems – From 01/11/2023
- Consultations – From 01/11/2023
I am under 16 years of age – will I have online access?
No, you will only be granted automatic access on your 16th Birthday.
Where can I find out more information?
