What is the triage system?

Triage Doctor

All GPs take turns to act as the triage doctor.

This service allows you to contact a GP quickly if you feel you can not wait for a planned appointment.

Same-day appointments for URGENT care can be arranged by calling the surgery to request a callback from the triage doctor. The receptionist will ask you to provide a brief description of the issue to help the doctor who will be calling you back. They may ask you instead to book a planned appointment or direct you to our online form where you can submit a question for a doctor, the practice pharmacist or our administration team.

The triage doctor will aim to contact you by 1pm if you call the practice between 8:00am – 11:00am.

For the latest Covid-19 advice please visit www.nhs.uk. If you think you may have Covid-19, please do not go to a GP surgery, pharmacy or hospital. Use the NHS 111 online service at https://111.nhs.uk/covid-19 to find out what to do next. Only call 111 if you can’t get help online.

For further information on Coronavirus, please see here.
Please do not contact the practice, your GP or complete an e-consult form about Covid-19 Vaccinations. We are contacting those eligible by text message and following up with a telephone call and letter for those yet to book an appointment.