Summary Privacy Notice v1.6 

What is this? 

We are required by law to provide you with information on how we use your data. There is a highly detailed privacy notice available from our website at <FULL PRIVACY NOTICE LINK HERE>, but this simplified notice is provided for clarity. This notice was last updated November 2023. 

Who are we? 

We are The Caversham Group Practice. We provide medical services to you as a patient as part of the   NHS.  

Address: The Caversham Group Practice 4 Peckwater Street London NW5 2UP 
Email: [email protected] 
Telephone: 0207 428 5700  

Opening Hours 

Our phone lines are open from 8.00am until 6.30pm, Mondays to Fridays by calling 0207 428 5700. We are closed on weekends and bank holidays. You can access help out of hours by calling NHS 111. 

Accessing care 

During opening hours, you can access urgent care from our team of triage doctors by calling reception between 8.00am – 10.30am and 2.00pm – 4.00pm. 

Routine appointments can be booked online via Patient Access or using the NHS App and new slots are released every day from 10.30am. You can of course call reception to book an appointment. Please call after 10.30am when our call times are at their shortest. 

You can also consult online with a doctor or raise a request for our pharmacists or admin team. We aim to respond in two working day. 

Visiting the practice 

You can access the practice from Leighton Road and Peckwater Street as usual. 

Our public toilets are open. We provide antibacterial supplies and will ask you to clean surfaces before and after use. 


Please only email the practice if a clinician has asked you to do so. For example, if you need to share information with a particular clinician, please book an appointment with them so they have time allocated to deal with your issue. If the matter does not require an examination or referral and can be dealt with by any doctor or another member of staff, please submit an online consultation here. 

Data Protection Officer 

The practice is required by law to have a Data Protection Officer. The contact details are: 

Name: Steve Durbin 
Email: [email protected] 
Address: Please use the practice address above, marking “For the attention of the Data Protection Officer”  

Purposes of Processing, Legal Basis, Types of Data 

We process data to carry out our role as your General Practitioner in providing you with healthcare.  

The legal basis for this purpose is provided by the various NHS and social care acts. The Data Protection Act 2018 section 8 allows us to process data for these purposes. This provides a legal basis for processing under the UK GDPR Article 6 1(e) – task in the public interest.  

For special category data, the Data Protection Act section 10 applies (health and social care purpose) and hence UK GDPR Article 9 2(h) – provision of health and social care. There are additionally some situations where other provisions are used; these are given in more detail in the full notice. 

The types of data we keep relate to your health and care. These include both personal identifiers (e.g. your name, NHS number) and special category personal data (e.g. your health conditions). Further details are provided in the full notice. 

Recipients of Your Data 

We share data with other health and social care providers in order to provide you with care. You can opt out of this sharing, but this may affect your care. See the full privacy notice for details. 

We are additionally required to supply data to other parts of the NHS for commissioning and audit purposes, as well as to provide information that’s used in the NHS App. 

We share data for research purposes, and for health and care planning. You again can opt out of these purposes; this will generally not affect you individually but will mean that research and planning may not take into account needs of people such as yourself. See the full privacy notice for details. 

Transfers to Other Countries 

We do not store or transmit your data outside of the UK unless this is either: 

  1. Required for your care and you have consented to this 
  1. Covered by a formal contract with a system provider to the NHS ensuring your data is not used for any purposes not in this notice and compliant with the UK GDPR; or 
  1. We are required to under international law. 

We do not sell your data. 

How Long Will You Keep My Data? 

This depends on a number of factors such as how long you stay with our practice and the type of data. Generally, when you leave our practice, your data is transferred to the new practice or to central records; we retain access to the data up to when you left our practice for medico-legal reasons and only access it for a complaint, clinical audit purposes or we are required to do so by law. 

Full details of how long different types of data are held can be found in the NHS Records Management Code of Practice

Your Rights 

  • Receive a copy of your data (Subject Access Request) 
  • Have your data corrected, erased or restrict processing 
  • Complain to our Data Protection Officer or the supervisory authority (the Information Commissioner) about our use or handling of your data 

If you wish to exercise your rights, please contact the practice in the first instance – details above. You can also contact the Data Protection Officer if you prefer – details are again given above, or you can contact the Information Commissioner (ICO) – details via their website at  

Provision of Data 

It is not generally a legal requirement for you to provide us with data – however if you do not do so we may be unable to provide you with treatment. For more detail see the full privacy notice. 

Automated Decision Making 

We use various tools to simplify care and ensure that you get the best care possible.  

Some of these have a degree of automation, for example, where a regular test is recommended for a health condition you have, or you are in a particular age and gender range and have not had a recommended screening test, we will have an automated list that flags you to be contacted. These recalls are automated, but it’s up to you to book an appointment; no action is taken beyond contacting you. 

NO decisions on your care are taken without human intervention.