The Caversham Group Practice

Committed to providing quality NHS Care
Telephone: 0207 428 5700

Order Repeat Prescriptions

Ordering Your Prescription

Please note that we require two full working days notice before prescriptions will be ready for collection.

If you are ordering your repeat prescription via the practice you may wish to consider setting up a “nomination”. This service (EPS) makes it possible for your prescriptions to be sent electronically to the pharmacy or dispenser of your choice.

Choosing a pharmacy or dispensing appliance contractor to process your EPS prescription is called nomination. This means you’ll no longer have to collect a paper repeat prescription from your GP practice – instead, you can go straight to the nominated pharmacy or dispensing appliance contractor to pick up your medicines or medical appliances.

Collecting your prescriptions from the pharmacy does not have an impact on how long it takes for the prescription to be made available.

If you have signed up for this already and do not wish for your prescription to be sent to the pharmacy you have previously nominated please let the practice know and we will remove or update your nomination information.

There are multiple ways in which you can order your prescription:

Via Patient Online

All patients are encouraged to use Patient online Access to order repeat prescriptions.

This method enables you to keep track of the prescription requests and also informs you when your prescription is ready to be collected. You can also download a free app.

Please see this link to sign up.


Via Email

If you are unable to use patient access or are ordering items on behalf of someone else, please send an email directly to the practices email address:

[email protected]

Please remember to include the following information in your email:

  • Full Name
  • Date of Birth
  • Names of medication you wish to request

Via this Website

Fill out the form at the bottom of this page

Please note this facility is being phased out as “Patient Online” services allow patients to order their medications via this service directly linking into your live medical records. We encourage all patients currently using this method to order their repeat prescriptions to sign up to online access at your earliest opportunity. This option will no longer be available from 01.02.2018.

Via your Pharmacy

Many Pharmacies now offer a service to order and collect prescriptions on behalf of patients.

Each pharmacy will have their own systems for organising this with you.

If you would like to arrange for a pharmacy to manage the ordering of your requests please speak to the pharmacy of your choice. They will set this up for you.

In Person

Please use the counterpart (white side of your last prescription) to reorder. Tick the items you would like to request.

If you would like an item that is not printed on the list please hand write it at the bottom and tick it.

If you no longer have the counterpart a blank request slip can be collected from the reception desk.

Please put the completed request into the Grey box located on the reception desk.

Prescriptions Charges & Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

Find out more about the prescription prepayment certificate.

If you need to access the services below then medicines are free:

There is further information about prescription exemptions and fees on the NHS website.

NHS Charges

From 1 April 2017, the charges are:

  • Prescription (per item): £8.60
  • 3-month PPC: £29.10 – this saves money if you need 4 or more items in three months.
  • 12-month prepayment certificate (PPC): £104.00 – this saves money if 13 or more items are needed in 12 months.

PPCs are available by 10 monthly direct debit instalment payment’s. the prescription prepayment certificates allows anyone to obtain all the prescriptions they need for £2 per week.

Find out more about the prescription prepayment certificate.

If you need to access the services below then medicines are free:

There is further information about prescription exemptions and fees on the NHS website

Prescribing Policy

Doctors at the Caversham Practice are committed to providing the best available care to all our patients. When a prescription is considered necessary, the drug we consider to be the most appropriate for the particular patient and condition will be prescribed. Our primary considerations are effectiveness and safety. Whilst we always attempt to prescribe cost-effectively (for example by prescribing drugs where possible by their proper or generic names rather than their brand names), we do not let the cost of a drug dictate our prescribing.

We attempt to keep as up-to-date as possible by reference to the best available medical evidence. We try not to be influenced by drug company advertising or unsubstantiated claims in the popular press. This is for your protection and ours: we are held responsible for anything we prescribe. We therefore only prescribe medication that we know enough about and that we have sufficient confidence in.

We are sometimes asked by our hospital colleagues to prescribe new or experimental medication, or medication that is too expensive for the hospital budget to cope with. We are usually happy to co-operate in this way, although sometimes only on the understanding that the hospital specialist maintains clinical supervision of the condition in question.

Patients who see a private specialist are expected to pay the full cost of medication prescribed by that specialist. In general, we will be unable to issue an NHS prescription for drugs prescribed by a private doctor, except where we have agreed to, and made, the private referral and where the above criteria for us to prescribe are met. We do not in any case expect our patients to refer themselves to private doctors without prior discussion with ourselves.

None of us is specifically trained in complementary (alternative) medicine, although we are open-minded and sometimes enthusiastic about the apparent benefits of some types of complementary therapies in some cases. We believe that the criteria for prescribing complementary drugs/remedies should be exactly the same as those for orthodox drugs. We are therefore unable to prescribe these drugs except where they have been suggested by a medically qualified practitioner (or otherwise qualified practitioner whom we have been happy to recommend), and where the practitioner states in writing their willingness to accept clinical responsibility for the drugs in question.

If you plan to travel abroad for anything other than a brief holiday, please read our leaflet prescribing for patients travelling abroad.