Ordering repeat prescriptions

Please note that we require three full working days for prescription requests to be actioned by a doctor or the practice pharmacist. To submit a repeat prescription request, click here.

Nominating a pharmacy

In response to the coronavirus pandemic, all patients are required to set up a ‘nominated pharmacy’. This allows your doctor to use the electronic prescription system (EPS) to send your prescription to the pharmacy of your choice.

You can no longer collect paper prescriptions from the practice – instead, visit your nominated pharmacy (or dispensing appliance contractor) to pick up your medicines or medical appliances.

This system makes prescribing faster, avoids unnecessary footfall through the practice and and frees up your doctor to treat patients who are unwell.

Ordering your prescription:

Via Patient Online

All patients are encouraged to use Patient Access to order repeat prescriptions.

This method enables you to keep track of the prescription requests online or using a free mobile app, and informs you when your prescription is ready to be collected.

Via our online form

You can submit a prescription request online using our online form. You can also use the form to ask our practice pharmacist a question about your medications to your prescription.

We do not accept prescription request sent directly to the practice email account.

Via your Pharmacy

Many pharmacies now offer a service to order and collect prescriptions on behalf of patients.

If you would like to arrange for a pharmacy to manage the ordering of your requests please speak to the pharmacy of your choice. They will set this up for you.

We do not accept prescription requests in person or by telephone

We can only accepting requests over the phone for housebound patients or those unable to use the internet.

Changing your nominated pharmacy

If you want to change your nomination, you can do so by calling reception or simply ask your new pharmacy to arrange the switch.

If your medication has been issued to a pharmacy that is unable to fulfill it (for example because a medication is out of stock), you can ask the pharmacist to reprint a barcoded paper prescription and ‘return your prescription to the spine’. This means that you can use the printed barcode in any pharmacy.

Prescriptions Charges & Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

Find out more about the prescription prepayment certificate.

If you need to access the services below then medicines are free:

There is further information about prescription exemptions and fees on the NHS website.

NHS Charges

From 1 April 2020, the charges are:

  • Prescription (per item): £9.15
  • 3-month PPC: £29.10 – this saves money if you need 4 or more items in three months.
  • 12-month prepayment certificate (PPC): £104.00 – this saves money if 13 or more items are needed in 12 months.

PPCs are available by 10 monthly direct debit instalment payment’s. the prescription prepayment certificates allows anyone to obtain all the prescriptions they need for £2 per week.

Find out more about the prescription prepayment certificate.

If you need to access the services below then medicines are free:

There is further information about prescription exemptions and fees on the NHS website

Prescribing Policy

Doctors at the Caversham Practice are committed to providing the best available care to all our patients. When a prescription is considered necessary, the drug we consider to be the most appropriate for the particular patient and condition will be prescribed. Our primary considerations are effectiveness and safety. Whilst we always attempt to prescribe cost-effectively (for example by prescribing drugs where possible by their proper or generic names rather than their brand names), we do not let the cost of a drug dictate our prescribing.

We attempt to keep as up-to-date as possible by reference to the best available medical evidence. We try not to be influenced by drug company advertising or unsubstantiated claims in the popular press. This is for your protection and ours: we are held responsible for anything we prescribe. We therefore only prescribe medication that we know enough about and that we have sufficient confidence in.

We are sometimes asked by our hospital colleagues to prescribe new or experimental medication, or medication that is too expensive for the hospital budget to cope with. We are usually happy to co-operate in this way, although sometimes only on the understanding that the hospital specialist maintains clinical supervision of the condition in question.

Patients who see a private specialist are expected to pay the full cost of medication prescribed by that specialist. In general, we will be unable to issue an NHS prescription for drugs prescribed by a private doctor, except where we have agreed to, and made, the private referral and where the above criteria for us to prescribe are met. We do not in any case expect our patients to refer themselves to private doctors without prior discussion with ourselves.

None of us is specifically trained in complementary (alternative) medicine, although we are open-minded and sometimes enthusiastic about the apparent benefits of some types of complementary therapies in some cases. We believe that the criteria for prescribing complementary drugs/remedies should be exactly the same as those for orthodox drugs. We are therefore unable to prescribe these drugs except where they have been suggested by a medically qualified practitioner (or otherwise qualified practitioner whom we have been happy to recommend), and where the practitioner states in writing their willingness to accept clinical responsibility for the drugs in question.

If you plan to travel abroad for anything other than a brief holiday, please read our leaflet prescribing for patients travelling abroad.