The NHS App

 

Download the NHS App to access a range of NHS services online.

Use The NHS App

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.

Find out more and download the app

Visit the NHS website to learn more

What The NHS App does

Use the NHS App to:

  • get advice about coronavirus – get information about coronavirus and find out what to do if you think you have it
  • order repeat prescriptions - see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to
  • book appointments - search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments
  • check your symptoms - search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you
  • view your medical record - securely access your GP medical record, to see information like your allergies and your current and past medicines
  • register your organ donation decision - choose to donate some or all of your organs and check your registered decision
  • find out how the NHS uses your data - choose if data from your health records is shared for research and planning
 

Other services in the NHS App

If your GP surgery or hospital offers other services in the NHS App, you may be able to:

  • message your GP surgery, doctor or health professional online
  • consult a GP or health professional through an online form and get a reply
  • access health services on behalf of someone you care for
  • view your hospital and other healthcare appointments
  • view useful links your doctor or health professional has shared with you
 

Keeping your data secure

After you download the app, you will need to set up an NHS login and prove who you are. The app then securely connects to information from your GP surgery.

If your device supports fingerprint detection or facial recognition, you can use it to log in to the NHS App each time, instead of using a password and security code.

How to guide: Requesting the medication  

To install the NHS App on your phone, visit either the Android store or the Apple app store.

Set up an NHS login on your App or via the website.

Once you have Logged in to the NHS APP or website (view the online guide or watch the video guide here):

  1. On the homepage select “request repeat prescription” under the services section.
  2. This will open up the pharmacy page. Please check your pharmacy is correct or choose new nominated pharmacy. Once chosen please select “Continue”. 
  3. This will open up the page with a list of available medications on your repeat prescription list.  Select what medication you need then select “Continue”. (Note: You can only see medication that is on your repeat prescription list. If your medication is not on the list you will need to contact your GP directly and ask them to add the medication to your repeat prescriptions)
  4. You can then Add a message that your doctor can read when they check the prescription, if needed. select “Continue”. Check the details of your request and make any changes if needed. Tap confirm to order prescriptions.
 

Processing the requested medication

  1. Once you have requested your medication the GP Practices will see the request 
  2. Clinicians will  either approve or deny your repeat prescriptions
  3. If the request is approved your Nominated pharmacy will dispatch your medicine. 

You can view the outcome of your medication request on the View and mange prescription page. This will let you know if your Doctor has approved or rejected your request and if the medication is waiting for collection from your pharmacy.

Providing NHS Services

The Caversham Group Practice
4 Peckwater Street
London
NW5 2UP

Telephone: 020 7428 5700

The Practice

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